Sigi Technologies

UX Audit & Usability Evaluation Services

We provide UX audit and usability evaluation services for organizations that need clarity before redesigning, rebuilding, or scaling a digital product.

Trusted by startups and established businesses worldwide

Glenshire
Allfor Care
3DLogistiX
Antrak
Busy Bean

UX Audit Services to Identify What’s Blocking Usability

This service is part of our broader UI/UX Design Services and focuses on identifying real usability issues, not assumptions.

A UX audit helps teams understand what to fix before redesigning, rebuilding, or scaling a digital product.

Key milestones

180+

Skilled software engineers delivering excellence

10+

Years of dedicated industry experience

200+

Successful software development projects

80+

Global clients

Our UX Audit Services

A UX audit evaluates existing usability and structure so teams can see what is causing friction before they redesign.

  • User journeys and task completion flows

    Journeys and task flows are reviewed to see where users stall, drop off, or take extra steps.

  • Navigation structure and information hierarchy

    Navigation and information structure are evaluated so teams can see whether the product is still understandable.

  • Interaction clarity and feedback

    Interactions are checked for clarity and feedback so users know what happened and what to do next.

  • Consistency across screens and features

    Screens and features are reviewed for consistency so the product does not feel fragmented.

  • Usability issues causing friction

    The audit identifies real usability issues that create friction in daily use.

  • Accessibility and readability concerns

    Readability and accessibility concerns are flagged when they affect who can use the product and how easily.

When a UX Audit
Is the Right Choice

Organizations typically engage a UX audit when they need clarity on what is blocking usability, before committing to a redesign.

Friction in daily tasks is a usability problem that an audit can locate before a redesign begins.

If people are not adopting or staying with the product, the experience may be harder to use than expected.

An audit grounds decisions in observed usability issues instead of competing assumptions.

Audit findings show what to fix before redesigning, so work is not based on guesswork.

As products grow, structure and consistency often drift. An audit shows where complexity is blocking use.

Let’s Identify What’s Holding Your Product Back

If you need clarity before redesigning, rebuilding, or scaling a digital product, a UX audit can identify the usability issues that matter first.

Types of Products We Audit

UI/UX Design Services include UX audit and usability evaluation for digital products that need clarity before redesign or scale.

  • SaaS platforms and web apps

    SaaS platforms, web apps, and customer portals where task completion and structure affect adoption.

  • Dashboards and internal tools

    Dashboards and internal tools where friction in daily work is often a usability problem, not only a visual one.

  • Mobile applications

    Mobile applications audited for usability in real usage conditions before a redesign or rebuild.

How we work

Our UX Audit & UsabilityEvaluation Process

We follow a structured evaluation process that identifies real usability issues and turns them into clear next steps.

  1. Context review

    Product goals, users, and current structure are reviewed so evaluation is grounded in how the product is actually used.

  2. Usability evaluation

    Existing journeys, navigation, interactions, and consistency are evaluated against real use, not assumptions.

  3. Issue prioritization

    Usability issues are prioritized so teams can see what is blocking users first.

  4. Findings & recommendations

    Findings and recommendations are documented so stakeholders can agree on what needs fixing.

  5. Next-step guidance

    Guidance covers what to do next, including whether redesign should follow. Design itself is a separate engagement.

What a UX Audit Makes Clear

This service focuses on identifying real usability issues so teams know what to fix before they redesign.

  • The audit focuses on identifying real usability issues, not assumptions.

  • Teams get a clear view of what to fix before redesigning, rebuilding, or scaling.

  • A UX audit is not user research. It evaluates existing usability and structure.

  • The product is not redesigned during the audit. Design work follows only if you choose that next step.

Let’s Identify What’s Holding Your Product Back

If you need clarity before redesigning, rebuilding, or scaling a digital product, we can help you identify the usability issues that are blocking users.

  • SaaS platforms
  • Web apps
  • Dashboards
  • Internal tools
  • Customer portals
  • Mobile applications

Brands and organizations that trust our delivery

Glenshire
Allfor Care
3DLogistiX
Antrak
Busy Bean
Glenshire
Allfor Care
3DLogistiX
Antrak
Busy Bean

How we work with teams after an audit

How We Work With Teams After an Audit

An audit can stand on its own or lead into Product UI/UX Design or Mobile App UI/UX Design when execution is the next step.

Audit Only Engagement

A focused evaluation with findings and recommendations, without redesign during the audit.

Audit + Redesign Execution

Use audit findings to guide a follow-on product or mobile UI/UX redesign.

Targeted UI/UX Improvements

Address priority usability issues without committing to a full redesign.

Frequently Asked Questions

No. UX audits evaluate existing usability and structure.

Not always. Expert evaluation is often sufficient.

No. Design is a separate engagement.